Rachel Chan, Digital Marketing Team Lead at Elium
We’re Elium, a SaaS company offering a knowledge sharing platform for businesses to take their digital workplace to the next level.
We offer teams in mid-sized and large companies a solution to capture information, and store and build organisational knowledge online, so that teams can retrieve information easily and collaborate on projects better.
By having past proposals and key findings easily accessible, Sales teams can improve their success rate on requests for proposals (RFP) by building on each request, learning from their colleagues’ experience and expertise.
Marketing teams can spend less time compiling data and reports, and more time collaborating with their product team and upper management, as we offer the possibility to upload information in multiple formats on the platform easily.
Onboarding and training new employees take time, especially in the Consulting industry where turnover is high and tacit knowledge is difficult to capture and transfer. By capturing this through comments and notes on our platform, the history of a project/client and subtleties can be transferred on to a newcomer more effectively.
We focus on Europe, the Middle East and Africa and the management consulting, industry, manufacturing, chemicals, and consumer goods sectors.
Elium has 40+ employees and we are a total of seven people focusing on outreach, sales and marketing in Elium.
I am the Digital Marketing Team Lead, responsible for lead and demand generation, working with the Sales and Product teams to create personas and work with the marketing team to develop outbound campaigns.
We would purchase lists from trade show providers or directories, upload these lists on our marketing automation tool and run outbound campaigns. Sales would run outbound through tools like GMASS.
Outbound lists that were purchased often produced a high bounce rate and the information was outdated and inaccurate. We would not get a high open and response rate as with hubsell. hubsell offers far superior data acquisition in speed and quality. We can brief the hubsell team on a specific prole, and not have to do any work, apart from data approvals, which is our need for quality and quantity contacts for cold outreach.
On top of that, using a marketing automation tool to conduct cold outreach was ineffective, as we would try to mimic a plain text email, but it would still end up in a prospect’s spam/promotions folder and not in their primary inbox. hubsell also offers multi-channel outreach functionality which marketing automation tools do not.
Yes, I see hubsell as an extension of my marketing team.
1. Quality and quick contacts sourcing
2. Good technology behind to ensure good delivery rates on cold emails, and therefore higher chance of getting replies, which means more leads for my sales team.
3. Great customer service and even custom developments when needed. A real partner and not just a vendor.
We were organising a series of events and we were just short of our targeted attendees a few weeks prior to the day. As a final effort to get attendees, we approached hubsell to help us source a specific list of people (job proles in a few specific cities) that were our target persona for the event.
hubsell was able to provide a large enough quantity of people for us in a short amount of time, to whom we ran a series of drip email campaigns that we were able to personalise. Through these campaigns, we managed to generate a few good leads who were interested in the event and brought their colleagues down.
If we had relied on traditional list providers, I doubt we would have gotten any interest in our event or significant opens on our email campaigns, not to mention interested leads.
To our amazement, we have had ~25% more leads generated per month since we started using hubsell.
I’d recommend hubsell as a partner if you’re looking to generate real results from outbound sales & marketing with a limited sales/marketing team. It isn’t the least costly solution in the market when it comes to price per contact, but you know you’re getting quality for the money spent.
At hubsell, I advise customers to avoid spammy outreach behaviour to not get your domain blacklisted. Unfortunately, there are salespeople that do not know of all the guidelines. So, in this post, I want to share with you what is a blacklist and its different types. Also, what can cause your domain to get blacklisted and what to do in this case.
hubsell automates the repetitive tasks, leaving the fun part of the work to us. I haven’t discovered a tool that comes near hubsell in its segmentation, reply detection and social networks and CRM integrations.
hubsell is a company that is more than just a vendor, they could really partner with you and help you with your whole approach.
At hubsell, I advise customers to avoid spammy outreach behaviour to not get your domain blacklisted. Unfortunately, there are salespeople that do not know of
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